Thursday, September 12, 2013
It hurts, but it's ok.
I canceled today's scheduled post because I wanted to talk to you guys about something. We often share our successes on our blogs with our readers. We often talk about all of the wonderful things happening and we often ignore the bad. So it's no wonder that a lot of small businesses & small blogs (myself absolutely included in this) feel like utter failures when it happens to us.
We aren't prepared for people to hate us. We aren't prepared for people to look at our words, our products, our hearts & souls and just not get it. But it happens. And yesterday it happened to me.
As most of you know, I run Darling Dear, the blog, Darling Dear, the shop & It's Paper Dear, the subscription box. I put my entire being into my babies. Because they're mine. However, failure (or perceived failure) is not something new to my business. I've had quite a few bumps along the way, some more painful then others. Two in particular stick out.
Quite a few months ago, I received what can only be labeled as a "flame". A gal I had sent a box to sent me a really hateful email, that just broke my heart. But she went one step further and posted a review of my box that pulverized my heart. I could see some of the merit in her opinion but the phrasing and tone were hurtful.
I know a lot of people talk about how one of the keys in business is take nothing personal. I call BS.
How do you not take it personally when you put so much heart, so much soul, so much of yourself into something? I'm not a robot and it hurt.
Then yesterday, I got an email letting me know that someone had tagged my box in something. I, of course, checked it out. What I found was a negative review posted on a blog. The review itself was a bit hurtful, but again, I recognize that some people just don't get it, as the review, itself even said. But the combination of that review, and the comments left, really hurt. People called me a joke. They thought It's Paper Dear was worthless. And the things they said broke my heart. I cried. Quite a few times.
Because you guys, nothing hurts like failure. Nothing hurts like being a joke or worthless. Even as I write this now, I have a heavy heart. This kind of thing makes you question yourself, question your business.
I also have, other then the two or three negative reviews, always had enormous praise for It's Paper Dear. People get it. People love it. People have even told me that it's the highlight of their month.
So even as my heart is heavy with sadness, I am so blessed. This too, shall pass. And that's what I wanted to say today.
To those who are like me, and feel alone in their failures, their struggles. You're not alone. We all have bumps, but we must always remember that even though they may hurt, it's worth it. Because we make people smile. Our blogs, our businesses are not for those who don't get it but those who do. It truly isn't about those people who said I was a failure, a joke, a mistake. It's about you, every one of my beautiful friends and readers and subscribers. You who, love what I love; rejoice in what I rejoice in; feel as I feel.
I thank you for your continued support and just know, we are in this together. We got this.